Terms and Conditions

These ‘Terms of Use’ (hereinafter referred to as “Terms”) constitute a contract between the User/s (“You” / “Your” / “User/s”) and NEA life. You must read and agree to and accept all the terms and conditions contained herein to use this Website. All the information provided by us on this website is purely informational and to the best of our knowledge. You assume the entire risk of making use of or relying on the information provided on this website.

 

1) Services

Through this Website, we provide you with the option to choose counseling courses and assessments.

 

2) Eligibility

By accessing this website, you represent to us that you are competent to enter into a contract (i.e. You are not a minor according to applicable law, you are of sound mind and you are not disqualified from entering into a contract under the applicable law) and you have read these terms, understood them and agreed to be bound by them. In case you are below the age of 18 (eighteen) years, you may use this Website only under the supervision and guidance of a guardian who is eligible to enter into legally binding contracts.

 

3) Registration and Creation of an account

You will be required to register with us to purchase any of our Products through our website. You represent and warrant that you shall provide accurate and correct information and details for your account creation. You acknowledge and agree that you will have to provide us with the following personally identifiable information namely, your full name, age, email address, mobile phone number, postal address. You will have the option to update the information provided by you at the time of account creation as and when required. You shall at all times keep your information up-to-date.

 

You will be able to access your account with your username and password. You agree and confirm not to impersonate any other person or create any fake account or give any fake details on this website. You shall take reasonable steps to protect the confidentiality of your username and password. You further agree and confirm to notify us as soon as you get the knowledge that any person is making unauthorized use of your account. We shall have the right to remove, delete, block your account/email id from this Website in the event if we become aware of any impersonation / fake account being created by you. Your submission of personally identifiable information through this website is governed by our Privacy Policy available at the link: Privacy Policy

 

4) Products

Please Visit https://nealife.in/shop to view our products and services.

 

5) Pricing

The price mentioned at the time of order will be the price at the time of delivery. We may at our sole discretion announce discounts or offers on the sale of the products made available on the website from time to time. Each discount or offer will be valid for a limited period. We reserve the right to change, suspend or cancel any such discount or offers at any point in time.

 

6) Cancellation Policy and Refund

For refund, and cancellation related queries please WhatsApp us on +919623445638 or email us on  info@nealife.in

 

7) Complaints and Feedback

In the event you are dissatisfied with our service, you may raise a complaint with our team. Once a complaint is registered by you with our team, you will be sent a complaint form which you shall be required to fill up and send back to us. We will try to settle your complaint within 3 (three) working days.

 

You may also send your feedback and suggestions to our email id provided on the website. Your suggestions are important to us. We may also send you a feedback form by email after delivery of the ordered products. We shall, however, have the right to decide the reasonableness, mode and method of redressal of the complaint/feedback/suggestion received. The suggestions/feedback/comments shall remain our sole property and we shall have the sole discretion to delete/modify/ use for commercial purposes any such feedback/ comments at our discretion. We shall not be liable to pay you any compensation for any comments/feedback.

 

8) Limited Liability

We shall not be liable for any indirect, incidental, consequential damages/losses caused to the user in connection with these Terms of Use and Privacy Policy including but not limited to your use of the Website, the content posted by any third party, any damage to your device due to your use of this website, your reliance on any of the comments or feedback available on the website, any delay in the functioning of this website.

 

9) Intellectual Property Rights

All rights, including copyright, in this website, are owned by or licensed toNEA life. All the content contained in this website including graphics, images, audios, icons, videos, text, logos, icons, data compilations, illustrations, software, product names, labels is the exclusive property of NEA life and/or its affiliates, its partners or its suppliers and may be subject to third-party licenses. You agree and confirm not to re-utilise or systematically extract or reproduce any content from this website. Access to this website does not authorize/give any license to users to use any name, logo or mark in any manner.

 

10) Indemnity

You shall indemnify and keep indemnified Us, our affiliates, subsidiaries, employees, agents, representatives (“Indemnified Party”) against any loss caused because of any damages, claims, charges, liabilities, costs which may arise due to any suit, proceeding, demand or action by you or any other user or a third party against the Indemnified Party due to your failure to comply with the terms of this Agreement or arising due to your misconduct, negligence, defamation, infringement of intellectual property rights of any third party, any fraud by you or your agents.

 

11) Modifications to Terms of Use

NEA life shall have the sole right to change, modify, update, add or remove any part or whole of the terms and conditions contained herein and the Privacy Policy from time to time and your continued use of this Website shall mean that you have accepted and agreed to the revised terms and conditions. It shall be your responsibility to check periodically for revised terms and conditions.

 

12) Governing Law, Jurisdiction and Dispute Resolution

These Terms of Use shall be governed by the applicable laws in India and the courts of Pune shall have exclusive jurisdiction in case of any disputes.